-MTN Ghana has organized the 2024 Edition of the Media and Stakeholders Forum in Ashanti Region at Lancaster Hotel , Kumasi with a call on the media to support and cooperate with the company to execute its mandate effectively.
The annual programme aims at bringing journalists, editors and other relevant stakeholders to share ideas and foster collaboration between the company and the media.
Participants were briefed on the performance of the company over the past 25 years to deepen their knowledge of the Company’s operations.
Mr Nii Adotey Mingle , General Manager Northern Business District of MTN Ghana, provided updates on MTN’s overall strategy, the company’s network initiatives and plans to give customers more control.
He said, “We are on course to invest in the network expansion by the end of 2025.
On MTN’s investments in Ghana’s socio-economic sector, Mr. Adotey Mingle highlighted the Ghana ICT Hub project as one of the major partnerships being undertaken in collaboration with the Government of Ghana to create jobs for the youth in various digital fields.
He stated that the company began 25 years ago and that they are really delighted since they did not go this far on their own but with the help of customers, media partners, friends, and relatives .
The Manager also addressed several key questions confronting the business including the fight against MoMo fraud, SIM registration, Network hitches, Quick loans , fibre cuts , the smartphone penetration in the country.
MTN Ghana is the market leader in the Mobile Telecommunications Industry in Ghana, offering subscribers a range of exciting options including Mobile Financial Services.
The event was attended by stakeholders from both the private and public sectors, including MoMo agents, the Chairman of the Ashanti Regional branch of Ghana Journalists Association and Other Media Personalities and Some Civil Society Organizations.
On Network Disruption:
Fibre cuts continue to be one of the major challenges facing the operations of MTN Ghana in the country.
The company said aside from the activities of thieves, road contractors and private developers had also been the cause of these cuts which lead to disruption of services and loss of revenues to the company.
The Northern Business District Technical Director, Mr. Charles Osei Akoto spoke about the fibre cuts challenges.
He said aside from the disruption of service to customers, the company had to spend more money to repair the damage caused, causing MTN to incur more losses.
The effect of fiber cuts is that it compromises MTN’s ability to provide quality services to customers. The reason we have invested so much in fiber is because of the quality and capacity of services that fiber optic network provides.
Mr. Akoto indicated that they are now using both overground and underground fibre optic lines.
Sources: SeanCitygh.com /Kamil Umar
